Privacy policy

Privacy Policy:

• Products must be returned in new and unworn condition, with all original packaging, tags, and certificates of authenticity. Any products returned without their original packaging and documentation will be rejected.
• Once the product has been used in the water, we "can not" take it back for return or exchange.
• Items can be returned within 30 days of receipt of shipment in the original condition with "Tag" and Box in most cases, after 30 days, it is a 15% restocking fee of the item.
• Item return must be in the original condition when received, otherwise it will be a 15% restocking fee of the item.
• Item return must with "tag" or box. If not, it will be a 15% restocking fee of the item.

Tech Suit Return & Exchange Policy:

• Metro Swim Shop will allow technical suits back for return or exchange only if they are received back in our facility within 30 days of the order receipt date by the customer.
• Returns received by Metro Swim Shop beyond that date will not be allowed.
• Returned suits must be returned in original unworn condition with the suit box and with the hang tags attached. Suits that are returned that are not in this condition will be refused for return or exchange.
• Technical suits may be returned for exchanging for size or color within the same price range as the original order.

Thanks for buying on Metro Swim Shop.